If the item you ordered is popular and used frequently or less popular and not stocked as frequently, our system will place an order automatically. Arrival of out of stock items can typically take 1-3 business days* and production of your order will start once it is received. Regular fulfillment times are to be expected thereafter.
However, occasionally, and for reasons often outside of our control- some garment providers are not able to consistently deliver garments. This is particularly true for independent brands, who produce and distribute their own product. But it can also happen to larger brands.
In these cases, to assure speedy and efficient delivery to the customer, Print Partners reserves the right to automatically replace your garment with another of comparable quality. Don't worry! We'll be sure to pick one with a similar cut, style, and size.
For major out of stock issues, you can expect to receive an email notification as soon as we are made aware.
However for small scale issues affecting individual orders, Print Partners will typically apply the garment change without direct notice so as to produce the fastest delivery possible for the customer.
Once again, we are always working actively to keep our inventory stocked. However, in the event that a garment cannot be sourced, Print Partners will choose a similar garment of comparable quality in order to complete the order in a timely manner.
*Weekends are not included when referring to business days.